Investigative consulting for complex claims and disputes

Independent assessment, focused interviewing, and factual inquiry for counsel, insurers, and claims professionals examining fidelity claims and disputed conduct.

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Services

Clarity on the loss. Insight into the conduct.

When financial records, digital evidence, and witness accounts conflict, 72nd Street helps counsel, insurers, and claims professionals examine disputed conduct in fidelity claims, suspected employee dishonesty, and related commercial disputes. Financial records may establish a loss while leaving questions about conduct and intent unresolved. We examine the evidence together to identify inconsistencies and focus further inquiry where it can clarify the record.

When the case calls for it, 72nd Street partners with RiskScape Strategies, whose work in claims investigations, digital forensics, and loss quantification complements 72nd Street’s focus on conduct, interviews, and investigative judgment. Together, the firms can examine both the documented loss and the human questions behind it.

01: Independent case assessmentReview the existing record, identify gaps and conflicting accounts, and recommend where further inquiry may be useful.
02: Focused interviewingDevelop and conduct interviews informed by documents, timelines, and existing accounts. Examine explanations and identify information that can be checked against other evidence.
03: Targeted factual investigationPursue defined factual questions and corroborate findings in coordination with counsel and the existing investigative or forensic team.

Additional investigative support

Threat assessment: Evaluate the credibility, context, and potential consequences of internal or external threats to personnel or organizations.
Polygraph examination: Conduct examinations when they serve a clear, defined investigative purpose—interpreting results in the context of the broader evidentiary record.
Specialized training: Practical training for legal and investigative teams on forensic interviewing, evidence evaluation, and judgment under pressure.
Expert testimony: Independent analysis and expert testimony on investigative methodology, evidence handling, and findings in formal proceedings and disputes.

Deliverables

Clear, defensible work product

Reports and findings are tailored to the agreed scope and stage of the engagement, providing objective, well-documented support for counsel and claims decisions.

Evidentiary assessments: A structured evaluation of what the documentary record substantiates, what remains unresolved, and where competing accounts diverge.
Comparative chronologies: Detailed timelines cross-referencing transactions, communications, and witness statements to highlight patterns and inconsistencies.
Interview findings: Objective interview records connecting witness accounts directly to supporting, conflicting, or missing evidence.
Prioritized recommendations: Targeted next steps identifying specific witnesses, documents, or inquiries that could help clarify remaining questions.

Experience

Investigative judgment shaped by more than two decades of federal and state service

NYPD · DOJ · DIA · NSA · DHS

72nd Street LLC is led by Michael Murray, a security-cleared investigative and intelligence professional with more than two decades of federal and state service. That experience spans criminal and counterintelligence matters, personnel security, insider risk, threat assessment, forensic interviewing, and polygraph examination. Extensive peer-support training and a sustained commitment to suicide prevention further inform the approach to high-risk work.

Michael has conducted investigations, interviews, and polygraph examinations for the Defense Intelligence Agency, National Security Agency, and Department of Homeland Security, including work involving classified information and urgent security concerns. Earlier service with the Department of Justice and NYPD adds criminal investigative and operational experience.

Specialized training includes foreign travel security, situational awareness, crisis management, DOD SERE (Survival, Evasion, Resistance, Escape), anti-terrorism force protection, trafficking in persons, and high-intensity drug trafficking.

Contact

How can 72nd Street help?

Every inquiry receives a personal reply.